Working-backwards brief
We write down the customer problem, the target metric and the release window before anyone opens Figma.
Senior UX researchers and designers for cloud consoles, enterprise SaaS, marketplaces and game platforms in Seattle, Bellevue, Redmond and the Puget Sound region. Remote-first, with 5–6 hours of Pacific Time overlap each day.
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In shortOur remote-first UX design agency, headquartered in Reston, Virginia, works with Seattle and Eastside product teams across 5–6 shared hours on Pacific Time. We research developers, admins, sellers and players, then redesign consoles, workflows and storefronts and test them before launch. Engagements begin with a $5,000–$15,000 UX audit.
Seattle teams hire a UX design agency when engineering velocity outruns design: features ship weekly, but setup, permissions and billing screens grow harder to use. A UX design agency Seattle companies bring in adds research and design depth without slowing the release train.
The Puget Sound economy runs on cloud infrastructure, enterprise software, online retail, travel and real estate platforms, game studios on the Eastside and aerospace manufacturing north of the city. Many of those products are configured by technical admins and used daily by non-technical staff, so one interface must serve both. We study both groups, simplify the paths they share, and document patterns your engineers can reuse across services. See our digital product design services for the full scope.
Seattle engagements cover 6 areas of work: user and customer research, a usability and accessibility audit, information architecture, product UI, a scalable design system and usability testing.
Interviews with 5–12 users per persona, for example cloud administrators and the developers they provision access for.
A scored review of top tasks against heuristics and WCAG 2.2, for example first-run setup in a data platform.
Console navigation reorganized with card sorts and tree tests, for example dozens of services grouped by job to be done.
Figma screens with empty, loading and error states, for example a seller dashboard showing inventory and fulfillment.
Tokens and components mapped to your front-end code, for example a library used by many squads across one platform.
Rounds of 5 participants on prototypes or staging builds, for example a pricing calculator before a public launch.
A Seattle engagement takes 4–8 weeks in 5 steps and plugs into your existing sprint rituals, from planning to demo day.
We write down the customer problem, the target metric and the release window before anyone opens Figma.
Interviews, telemetry review and a heuristic audit, shared as a short written narrative with evidence.
Remote workshops with product managers, engineering leads and support; on-site sessions in Seattle or Bellevue are available for larger engagements.
Flows, UI and a clickable prototype, reviewed twice weekly in your sprint cadence.
Tests with 5 users per round, fixes, then specs, tokens and components ready for your repositories.
Seattle product teams typically see 4 benefits: shorter time to first value, fewer support tickets, consistent patterns across services and design help that starts within weeks.
Simpler setup and onboarding help new accounts reach a working configuration on day one.
Clear permissions, errors and billing screens remove the confusion behind repeat tickets.
Shared components stop each team from inventing its own tables, filters and forms.
Senior designers begin in 1–2 weeks, which helps when competition for UX talent in Seattle stretches hiring timelines.
An agency sprint suits a defined problem with a deadline; a full-time Seattle hire suits steady design demand over years. Many teams use an agency first and hire once the design system and roadmap are clear.
| Question | Agency sprint (us) | Full-time Seattle hire |
|---|---|---|
| Time to start | 1–2 weeks | Often several months including recruiting |
| Skills | Research, UX, UI and testing in one team | One person's specialty |
| Hours | 5–6 hours of daily Pacific Time overlap | Full local workday |
| Commitment | Fixed scope, 4–8 weeks | Ongoing salary and benefits |
| Cost on this site | $5,000–$15,000 audit, $25,000–$60,000 sprint | Seattle market salary |
Seattle UX design with our team costs $5,000–$15,000 for a 2–3 week audit and $25,000–$60,000 for a 4–8 week sprint covering research, design and testing. Price follows 4 variables: flows, platforms, research depth and design system scope.
A full product design including a design system costs $60,000–$180,000 across 8–16 weeks, and an embedded team costs $15,000–$40,000 per month. Any UX design agency Seattle teams shortlist should quote a fixed scope; ours follows a free consultation. Subscription software teams can read how we handle onboarding, retention and admin UX on our SaaS UX design page.
Five Seattle industries lead our work in the region:
Senior UX guidance, product reviews, and a prioritized roadmap your team can act on.
02Interviews, observation, journey maps, and Jobs-to-be-Done analysis that ground every design decision in evidence.
03Heuristic review, analytics, and usability findings turned into a prioritized fix list.
04Moderated studies, concept validation, and A/B testing that catch problems before they ship.
05Strategy, UX, UI, and validation from one team that stays through launch.
06Flows, micro-interactions, states, and motion that make every action clear.
Book a 45-minute UX audit session. We review your product and identify the top three friction points.
Book a UX auditFive questions Seattle teams ask before starting a project with us.
Still have a question?
A design lead answers every message within one business day.
Talk to a design leadNo. We are a remote-first UX design agency headquartered in Reston, Virginia, without a Seattle office. We work 5–6 hours a day in overlap with Pacific Time, and on-site workshops in the Seattle area are available for larger engagements.
Yes. We research developers and administrators, design console flows and documentation entry points, and test with technical users recruited by role.
Yes. We extend your existing Figma libraries and tokens, follow your contribution rules, and hand over components your engineers can map to code.
Usually 1–2 weeks after the discovery call and a signed proposal.
Figma for design and prototypes, Maze and Lookback for testing, and Figma plus Storybook for design system documentation.
Send us your project. A design lead reviews it and schedules a call within one business day. We sign an NDA before the first technical discussion if you prefer.
“The designers who did our research were the same ones who stayed through engineering and launch. That is the only reason the design survived contact with development.”
— Director of Product, ToolsGroup