Interaction design agency

An interaction design agency for products that feel effortless

Flows, micro-interactions, states, and motion that make every action clear, responsive, and satisfying to use.

200+ products designed · in business since 2017
Trusted by teams at
  • NBCUniversal
  • 7-Eleven
  • Groupon
  • Sterne Kessler
  • Nitro League
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In shortAn interaction design agency defines how a digital product responds to every user action through user flows, micro-interactions, user interface (UI) states and motion design. Our interaction design engagement takes 4–8 weeks, costs $25,000–$60,000, and ends with an interactive prototype and motion specifications for developers.

Definition

What is interaction design?

Interaction design is the discipline that defines how a digital product responds to user input, including the triggers, feedback, states and transitions of every control. Interaction designers specify what happens on tap, click, hover, drag, error and loading, and how long each transition lasts.

Interaction design differs from visual design in focus: visual design sets colour, type and layout, while interaction design sets behaviour over time. An interaction design agency works inside a wider product team, for example alongside digital product design services for a new product, and sizes targets with Fitts's law.

Interaction design example: a button in default, hover, pressed, loading and success states, toggle states, a trigger-to-feedback interaction flow, an easing curve and a motion timeline.
Timeline
4–8 weeks
Investment
$25,000–$60,000
Deliverables
6 included
What's included

What does an interaction design agency include?

Our interaction design agency services include 6 deliverables: interaction flows, a micro-interaction library, UI states, a motion system, an interactive prototype and developer motion specifications.

Interaction flows

Flow diagrams map every trigger and response, for example form submission, undo and multi-step checkout.

Micro-interaction library

Each micro-interaction is defined by trigger, rules, feedback and loops, for example a like button, a toggle and pull-to-refresh.

UI states

Every component gets a full set of UI states, for example default, hover, focus, pressed, disabled, loading, empty and error.

Motion system

Duration and easing tokens standardize transitions, for example the Material Design 3 short durations of 50–200 ms for small feedback and medium durations of 250–400 ms for larger transitions.

Interactive prototype

A high-fidelity prototype in Figma or ProtoPie shows real behaviour, for example conditional logic, variables and gesture input.

Developer motion specifications

Lottie or Rive files and timing tables go to engineering, for example exact duration, easing curve and delay per transition.

Process

How does the interaction design process work?

The interaction design process takes 4–8 weeks (20–40 working days) and runs in 5 steps, from flow audit to developer handoff.

3–5 days

Flow and behaviour audit

We review existing flows and components and list every missing state, inconsistent transition and unclear feedback message.

5–10 days

Interaction flows and states

Designers map triggers and responses for each flow and define the UI states of every component in Figma.

5–10 days

Micro-interactions and motion system

Designers define duration and easing tokens and design each micro-interaction with a reduced-motion variant for users who set prefers-reduced-motion.

4–10 days

Prototype testing

5 users per round complete tasks in the interactive prototype, and designers adjust timing and feedback after each round.

3–5 days

Developer handoff

We hand over motion specifications, Lottie or Rive files and state documentation in Storybook, then review the built interactions with engineers.

Benefits

What are the benefits of interaction design?

Interaction design has 4 benefits: it increases task completion rate, improves perceived responsiveness, reduces development rework time and develops consistent product behaviour.

Increases task completion rate

Clear feedback on every action shows users what happened and what to do next, which increases the share of users who finish each task.

Improves perceived responsiveness

Visible feedback within 100 ms of each tap or click improves the sense that the product reacts instantly.

Reduces development rework time

Exact duration, easing and state specifications reduce the time engineers spend guessing behaviour and reworking animations.

Develops consistent product behaviour

A shared micro-interaction library develops consistent behaviour across teams, so the same control reacts the same way on every screen.

Comparison

Interaction design vs design systems

Interaction design defines how components behave; a design system packages components, design tokens and governance rules so teams reuse the components. Interaction design output, for example motion tokens and UI states, feeds directly into the design system.

Comparison of interaction design and design systems
CriterionInteraction designDesign system
FocusBehaviour, feedback and motionReusable components and tokens
Main outputInteractive prototype and motion specificationsComponent library, tokens and documentation
Owner after handoffProduct designers and engineersDesign system team
Timeline4–8 weeks8–16 weeks
Price on this site$25,000–$60,000$60,000–$180,000
Pricing

How much does interaction design cost?

Interaction design costs $25,000–$60,000 and takes 4–8 weeks. The price depends on 4 factors: the number of user flows, the number of components, the number of platforms and the number of prototype testing rounds.

An interaction design project for 1 platform, 3–4 user flows and 20 components sits near $25,000. A web and mobile project with 10 user flows, 60 components, a full motion system and 2 testing rounds sits near $60,000. Gesture-heavy iOS and Android work runs through mobile app UI UX design services.

Typical investment$25,000–$60,0004–8 weeks
  • Interaction flows
  • Micro-interaction library
  • UI states
  • Motion system
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When to hire

When should a product team hire an interaction design agency?

A product team should hire an interaction design agency in 5 situations:

  • Users report that the product feels slow, if load times already meet the performance target.
  • Users tap buttons twice, if buttons and forms show no feedback.
  • Engineers build animations by guesswork, if no motion specifications exist.
  • Components behave differently across screens, if each team designed its own states.
  • An accessibility review flags motion issues, if animations ignore Web Content Accessibility Guidelines (WCAG) 2.2 success criterion 2.3.3.

Not sure where your design problems actually start?

Book a 45-minute UX audit session. We review your product and identify the top three friction points.

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Interaction design agency by industry

We design UI and UX for SaaS, Healthcare, Gaming and AI products.

Ready to launch faster and convert more users?

Send us your project. A design lead reviews it and schedules a call within one business day. We sign an NDA before the first technical discussion if you prefer.

FAQ

Interaction design FAQs

These answers cover the 5 questions buyers ask most about an interaction design agency.

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A design lead answers every message within one business day.

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Does an interaction design agency design animations?

Yes. An interaction design agency designs micro-interactions and screen transitions and delivers each animation as a Lottie or Rive file with a timing table.

Is interaction design the same as UX design?

No. Interaction design is one part of user experience (UX) design: UX design also covers research, information architecture and content, while interaction design covers behaviour, feedback and motion.

Can motion design meet accessibility requirements?

Yes. Motion design meets WCAG 2.2 when every non-essential animation has a reduced-motion variant triggered by the prefers-reduced-motion setting.

Which tools does an interaction design agency use?

An interaction design agency uses Figma for flows and UI states, ProtoPie for advanced prototypes, and Lottie or Rive for production animations.

How long does an interaction design project take?

An interaction design project takes 4–8 weeks, which equals 20–40 working days, from flow audit to developer handoff.