ux design agency san francisco

UX design agency for San Francisco product teams

Senior UX researchers and designers for SaaS, fintech and AI products in San Francisco, Silicon Valley and the Bay Area. Research, UX and UI design, prototypes and usability testing in one engagement.

200+ products designed · in business since 2017
Trusted by teams atNBCUniversal7-ElevenGrouponSterne KesslerNitro League
  • Senior designers only
  • NDA before the first call
  • Reply within 1 business day

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Free consultation for San Francisco teams · reply within one business day

In shortOur UX design agency works with San Francisco and Silicon Valley product teams on user research, user experience (UX) and user interface (UI) design, prototyping and usability testing. Engagements start at $5,000 for a 2–3 week UX audit and run remote-first with 5–6 hours of daily overlap with Pacific Time.

Definition

What does a UX design agency in San Francisco do?

A UX design agency in San Francisco researches how users behave, then designs and tests the screens of a software product so users finish their tasks faster and with fewer errors. Our team serves San Francisco, Silicon Valley and the wider Bay Area from a remote-first studio.

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San Francisco product teams build SaaS platforms, fintech apps and AI products for demanding users. A UX design agency adds senior research and design capacity to those teams without a 3–6 month hiring cycle. Our designers work in Figma, test with real users, and hand over files that engineers build directly. See the full scope of our digital product design services.

Timeline
4–8 weeks
Investment
$5,000–$60,000
Deliverables
6 included
What's included

What do our San Francisco UX design services include?

Our San Francisco UX design services include 6 deliverables: user research, a UX audit, information architecture, UI design, a design system and usability testing.

User research

Interviews and contextual inquiry with 5–12 users per role, for example finance admins and end customers of a fintech app.

UX audit

An expert review of key flows against usability heuristics and WCAG 2.2, for example the sign-up and onboarding flow.

Information architecture

Navigation and content structure validated with card sorting and tree testing, for example a SaaS settings area.

UI design

High-fidelity screens in Figma for web and mobile, for example a dashboard with role-based views.

Design system

Design tokens, components and documentation, for example a component library shared by 3 product squads.

Usability testing

Moderated and remote sessions with 5 users per round, for example a prototype test before an engineering sprint.

Process

How does working with a San Francisco UX design agency work?

Working with our UX design agency takes 4–8 weeks (20–40 working days) for a typical engagement and runs in 5 steps, from a discovery call to the design handoff.

1–2 days

Discovery call

We agree the product goals, users, metrics and timeline with your San Francisco team in a 45-minute call.

5–10 days

Research and audit

Researchers interview users and audit the current product, then share the findings in a working session.

2–3 days

Design workshops

Remote workshops on Pacific Time align product, design and engineering; on-site workshops in the Bay Area are available for larger engagements.

10–20 days

Design and prototype

Designers produce flows, UI screens and a clickable Figma prototype, reviewed with your team twice a week.

5–10 days

Test and hand off

We test the prototype with 5 users per round, fix the issues, and hand over specs and components to engineering.

Benefits

What are the benefits of a UX design agency for San Francisco teams?

A UX design agency gives San Francisco teams 4 benefits: it increases conversion and activation, improves the product experience, reduces hiring time and develops a reusable design system.

Increases activation and conversion

Research-backed onboarding and checkout flows increase the share of new users who reach their first success.

Improves the product experience

Tested flows and accessible UI improve task success for every user group, including users with disabilities.

Reduces hiring time

Senior designers start in 1–2 weeks instead of the 3–6 months a full-time hire takes in the Bay Area market.

Develops a reusable design system

Tokens and components develop into one source of truth that keeps every new feature consistent.

Comparison

Remote UX design agency vs a local San Francisco studio

A remote-first UX design agency delivers the same research and design work as a local San Francisco studio at a lower cost, with 5–6 hours of daily Pacific Time overlap. Local studios suit teams that need designers on site every week.

Comparison of a remote-first UX design agency and a local San Francisco studio
CriterionRemote-first agency (us)Local San Francisco studio
Working hours5–6 hours of daily overlap with Pacific TimeSame time zone
WorkshopsRemote, on-site in the Bay Area for larger engagementsOn site
TeamSenior researchers and designersVaries by studio
Start time1–2 weeksVaries by studio
Price on this site$5,000–$15,000 audit, $25,000–$60,000 sprintBay Area senior rates
Pricing

How much does a UX design agency in San Francisco cost?

A UX design agency engagement costs $5,000–$15,000 for a 2–3 week UX audit and $25,000–$60,000 for a 4–8 week research and design sprint. The price depends on 4 factors: the number of flows, the number of platforms, the research depth and the design system scope.

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A full product design with a design system costs $60,000–$180,000 and takes 8–16 weeks. San Francisco teams that need ongoing capacity hire an embedded design team for $15,000–$40,000 per month. Every engagement starts with a free consultation and a fixed-scope proposal. See our SaaS UX design page for product-lifecycle work.

Typical investment$5,000–$60,0004–8 weeks
  • User research
  • UX audit
  • Information architecture
  • UI design
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Industries

Which San Francisco industries does our UX design agency serve?

Our UX design agency serves 5 core San Francisco industries:

  • SaaS companies, for example B2B platforms that need onboarding, dashboards and admin UX (SaaS UI UX design).
  • Fintech companies, for example trading, lending and payments apps (Finance UI UX design).
  • AI products, for example copilots and agent workflows that need clear states, trust signals and error recovery.
  • Healthcare technology, for example telehealth and clinical tools (Healthcare UI UX design).
  • Startups, for example seed and Series A teams preparing an MVP or a redesign (Startups UI UX design).

Not sure where your design problems actually start?

Book a 45-minute UX audit session. We review your product and identify the top three friction points.

Book a UX audit
FAQ

UX design agency San Francisco FAQs

These answers cover the 5 questions San Francisco teams ask most before hiring a UX design agency.

Still have a question?

A design lead answers every message within one business day.

Talk to a design lead
Do you have an office in San Francisco?

No. Our UX design agency is remote-first with headquarters in Reston, Virginia, and works with San Francisco teams on Pacific Time with 5–6 hours of daily overlap. On-site Bay Area workshops are available for larger engagements.

Do you work with Silicon Valley startups?

Yes. Our UX design agency works with Silicon Valley and San Francisco startups from pre-seed MVPs to Series B redesigns, with a $25,000–$60,000 sprint as the most common starting point.

How fast can a San Francisco project start?

A San Francisco project starts 1–2 weeks after the discovery call, once the scope and proposal are signed.

Is remote UX research effective for Bay Area users?

Yes. Remote UX research reaches Bay Area users through moderated video sessions and unmoderated tests, and recruits 5–12 participants per user group within 1 week.

Which design tools does your UX design agency use?

Our UX design agency designs in Figma, tests with Maze and Lookback, and documents design systems in Figma and Storybook for engineering teams.

Ready to launch faster and convert more users?

Send us your project. A design lead reviews it and schedules a call within one business day. We sign an NDA before the first technical discussion if you prefer.

“The designers who did our research were the same ones who stayed through engineering and launch. That is the only reason the design survived contact with development.”

— Director of Product, ToolsGroup